Job Description

Description

We are offering an exciting opportunity in the Consumer Products industry, located just outside of Albany, New York. We are seeking an account manager/sales who will be instrumental in maintaining customer relationships, resolving inquiries, and overseeing the accuracy of customer accounts. Responsibilities:• Ensure prompt and efficient processing of customer credit applications• Keep customer credit records up-to-date and accurate• Address customer inquiries and route them to the appropriate sales staff when necessary• Track shipments in coordination with suppliers, forwarders, brokers, and warehouse representatives• Provide customers with updates on lead times, shipping schedules, and delivery dates• Assist in resolving any quality or return issues and obtain authorization for returns from suppliers• Prepare and manage necessary documentation including purchase orders, packing lists, credit memos, debit memos, and invoices• Complete necessary import/export forms and other documentation as required• Use strong computer skills, especially in Microsoft Excel, for various administrative tasks.