Job Description

Description

Solutions driven success. RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together – so join us on our mission to disrupt the industry. As the Logistics Supervisor, you will be responsible for overseeing personnel, analyzing data, providing recommendations and working directly with customers to provide support and resolve issues. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. If you want to build a career you can be proud of, we have an opportunity for you to grow with RXO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you’ll do on a typical day: • Act as first line of communication with customers and operations; advise customers of service failures and coordinate resolutions • Communicate with customers, vendors and operations to ensure customer commitments are met • Provide guidance to operations staff with respect to personnel, quality and safety • Mentor and lead a team; provide industry expertise, guidance and support Monitor service providers • Interview and train new employees, conduct employee reviews and establish detailed performance goals What you need to succeed at RXO: At a minimum, you’ll need: • 2 years of experience in transportation, operations, customer service, distribution or logistics in a manufacturing environment • Experience with Windows applications and Microsoft Office, including creating complex formulas in Excel • Availability to work extended hours as needed, which may include early mornings, evenings and weekends It’d be great if you also have: • Associate degree in Logistics, Transportation or Business • Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience • The ability to perform complex analysis of data, processes, policies, procedures and/or systems; produce unambiguous, comprehensive and accurate interpretations • Effective organizational and leadership skills, including using a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures • The ability to perform well under pressure in a fast-paced environment This job requires the ability to: • Lift up to 25 lbs. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review RXO's candidate privacy statement here.