Job Description

Description

Working Title: Director of Administrative Excellence Job Class: State Program Administrator, Manager Agency: Human Services Dept • Job ID: 84813 • Location: Statewide • Telework Eligible: Yes - This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework; Telework (Within Minnesota or Neighboring States) and Flexible Hours Options Are Available; This team is currently Teleworking; however, this may change in the future with notice. • Full/Part Time: Full-Time • Regular/Temporary: Unlimited • Who May Apply: Open to all qualified job seekers • Date Posted: 03/12/2025 • Closing Date: 04/01/2025 • Hiring Agency/Seniority Unit: Human Services Dept / DHS Manager • Division/Unit: DCT Support Services / DCT Health System Exec Ldrs1 • Work Shift/Work Hours: Day Shift, 8-4:30 (flexible based on needs) • Days of Work: Monday - Friday • Travel Required: Yes - Up to 50% of the time • Salary Range: $40.26 - $58.20 / hourly; $84,062 - $121,521 / annually • Classified Status: Classified • Bargaining Unit/Union: 220 - Manager/Unrep • FLSA Status: Exempt - Administrative • Designated in Connect 700 Program for Applicants with Disabilities: Yes The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify. The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Direct Care and Treatment (DCT) is seeking an individual to join our DCT Administration Team for an exciting and rewarding opportunity as a Director of Administrative Excellence! As the Director of Administrative Excellence, you will provide practical support and strategic counsel to the DCT Health System CEO and serve as liaison to the DCT Executive Board of Directors. In addition, you will manage the Office of the CEO by establishing and maintaining a climate for efficient office management, communications, and coordination, carry out special projects for the Health System CEO, and assist in handling internal and external relations on their behalf. You will play a key role in shaping organizational culture by developing and implementing best department support practices that enhance the engagement, development, and experience of DCT employees. Primary Responsibilities: • Identify and anticipate the administrative needs of the Health System CEO and ensure that appropriate processes are in place and followed. • Supervise the daily functions of executive support staff and collaborates with employees to effectively evaluate needs and perform assigned job duties, while achieving the objectives of DCT ensuring agency consistency and efficiency. • Provide management support to the DCT Executive Team when needed. Ensure the effective operational management of the Health System CEO’s suite and the work related to DCT’s Executive Board chair and members. • Coordinates all functions of the DCT Executive Board in collaboration with the CEO and/or designee (Legal, Quality, Support, etc). Assists in taking minutes, follow up, coordination of meetings with board members, and effective follow-up, communication, and flexibility based on board needs. • Supervise the process by which constituent inquiries, problems and needs are received, handled, and responded to so that constituents receive prompt and accurate information and assistance from the department. • Serve as liaison with the Governor’s office and the legislature and assist the Health System CEO in their role on Interagency Committees and Subcabinets. • Demonstrates a willingness to travel to various DCT sites and work with local entities to establish tours, speaking engagements and more pending the request of the events. Direct Care & Treatment (DCT) is a health care system that includes psychiatric hospitals and other inpatient mental health treatment facilities; inpatient substance abuse treatment facilities; dental clinics, group homes, vocational sites, and sex offender treatment facilities. In all, DCT delivers these services at about 200 sites statewide and serves people with mental illness, substance use disorders, and developmental and intellectual disabilities. Minimum Qualifications 5 years of experience providing high level administrative support at a c-suite level, executive and board of directors, demonstrating: • Thorough working knowledge of the applicable statutes, rules, policies, and procedures, and the overall DCT programs. • Knowledge of the state legislative process. • A combination of human relations and managerial skills, as well as being able to recognize the need for confidentiality of sensitive issues. • Advanced level ability to use different types of software packages including Microsoft products - Excel, Word, Access, and PowerPoint; Adobe, and willing to learn other software used within state government. • Demonstrates the ability to use accessibility software to ensure documents are adequately prepared for the hearing impaired. • Sophisticated communications skills including the ability to speak effectively in the presentation of ideas, policies, etc. and the ability to write in a clear and accurate manner. Demonstrates the ability to proofread and ensure readability and use of grammar. AND Demonstrated leadership experience* • Leadership experience can include: • Experience as a supervisor, lead worker, team lead, project lead. • Completion of a State of Minnesota leadership program • A paid/unpaid position leading a program or chairing a committee (e.g. ERG) -experience must include: AND Ability to possess and maintain a valid driver's license Preferred Qualifications • Bachelors degree in healthcare, human resources, organizational management, or a related field. • 5-10 years experience working within a health care organization. Physical Requirements Ability to lift and move up to 50 pounds. Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment. EDUCATION VERIFICATION - Applicants will be required to provide a copy of their high school diploma at time of interview OR copies of their college transcript or college degree/diploma at time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned. Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing. How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about this position, contact Kayla Evenson at kayla.evenson@state.mn.us or 651-431-2071. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Kayla Evenson at kayla.evenson@state.mn.us. CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if they: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation before the closing date to: kayla.evenson@state.mn.us. About Human Services Dept DHS operates a highly specialized behavioral health care system that serves people with mental illness, substance abuse disorders, and developmental and intellectual disabilities. This includes psychiatric hospitals and other inpatient mental health treatment facilities; inpatient substance abuse treatment facilities; dental clinics, group homes, vocational sites, and sex offender treatment facilities. Working together to improve the state we love. What do Minnesota's State employees have in common? • A sense of purpose in their work • Connection with their coworkers and communities • Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include: • Paid vacation and sick leave • 12 paid holidays each year • Low-cost medical, dental, vision, and prescription drug plans • Fertility care, including IVF • Diabetes care • Dental and orthodontic care for adults and children • 6 weeks paid leave for parents of newborn or newly adopted children • Pension plan that provides income when you retire (after working at least three years) • Employer paid life insurance to provide support for your family in the event of death • Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury • Tax-free expense accounts for health, dental, and dependent care • Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals: • Training, classes, and professional development • Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: • A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance • Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues • Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.