Senior System Administration Technologist
Sheetz, Inc
Pittsburgh, PA, US
Job highlights
Qualification
Bachelor’s degree in a field of study which includes courses in computer programming, systems analysis, system development, or systems engineering is required. 7 years of applicable experience in a technology environment, to include:. 3 years of experience in a System Administration role
Responsibility
Responsible for the deployments and maintenance of multiple major enterprise systems. Plans for and responds to major service outages and other system related issues. RESPONSIBILITIES (other duties may be assigned). Escalation resource for System Administration team issues. Possess advanced knowledge of multiple systems, and develop capabilities on non-primary systems. Provide technical advice and counsel to management and to less experienced IT personnel. Facilitate teams that may include peer-level professionals, specialized technicians, managers, contractors, consultants and/or customers. Provide mentoring / coaching / technical advice to less experienced System Administration personnel. Perform advanced level system maintenance, monitoring, and problem determination. Verify the integrity and availability of resources, systems, and key processes. Perform periodic performance reporting to support capacity planning. Repair and recover from hardware or software failures. Coordinate and communicate with impacted business / IT units. Research and recommend innovative and, where possible, automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Develop advanced technical support documentation. Configure system upgrades as necessary. Provide evening and weekend System Administration support as needed. Sheetz is open 24/7/365 and as such, our internal and external customers may require support at any time
Job Description
Description
OVERVIEW Responsible for the deployments and maintenance of multiple major enterprise systems. Plans for and responds to major service outages and other system related issues. RESPONSIBILITIES (other duties may be assigned) • Escalation resource for System Administration team issues. • Possess advanced knowledge of multiple systems, and develop capabilities on non-primary systems. • Provide technical advice and counsel to management and to less experienced IT personnel. • Facilitate teams that may include peer-level professionals, specialized technicians, managers, contractors, consultants and/or customers • Provide mentoring / coaching / technical advice to less experienced System Administration personnel. • Perform advanced level system maintenance, monitoring, and problem determination. Verify the integrity and availability of resources, systems, and key processes. Perform periodic performance reporting to support capacity planning. • Repair and recover from hardware or software failures. Coordinate and communicate with impacted business / IT units. • Research and recommend innovative and, where possible, automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. • Develop advanced technical support documentation. • Configure system upgrades as necessary. • Provide evening and weekend System Administration support as needed. Sheetz is open 24/7/365 and as such, our internal and external customers may require support at any time. QUALIFICATIONS Education • Bachelor’s degree in a field of study which includes courses in computer programming, systems analysis, system development, or systems engineering is required • A four-year degree in Computer Science, Management Information Systems, or Computer Engineering preferred Experience • 7 years of applicable experience in a technology environment, to include: • 3 years of experience in a System Administration role • Experience with Windows, LDAP, Exchange, Linux, Virtualization, or Storage Management is preferred. Licenses/Certifications • None Tools & Equipment (Other than general office equipment): • None