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Restaurant Manager

T

Titan Hospitality Group

Annapolis, MD, US

20 days ago
full-time
No degree mentioned

Job Description

Description

Titan Hospitality Group - Multiple Restaurant Concepts - Annapolis, Gambrills and surrounding areas.We are looking for people who are passionate about food, wine, spirits and customer service; problem-solvers with strong work ethic and leadership skills. Our Restaurant Managers are experienced leaders with goals to move up in the management field and understand that customer satisfaction always takes priority, but efficient restaurant operations make it possible. We offer a great working environment as well as a competitive salary and benefits.Responsibilities Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved Effectively manage the restaurant in the absence of the General Manager Manage operations with passion, integrity, and knowledge while promoting the culture and values of Titan Hospitality Group Implement new company policies and procedures by developing plans and instructing staff Provide direction to shift leaders, and staff to achieve restaurant goals Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement Provide coaching and feedback to managers and staff and assess performance on and ongoing basis Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness Consistently monitor product and labor costs to remain within goals Solicit guest feedback to understand the needs and wants of customers Train and coach staff on guest services principles and practices Follow the restaurant policies and procedures, including those for cash handing and safety/security Monitor and maintain the Micros POS System Assist in new menu implementation Develop and implement creative solutions to areas of improvement Assist in conducting staff and daily pre-shift meetings Assist in any areas of the restaurant when staffing constraints require Identify employee weaknesses and retrain as necessary