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Operations Manager

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Pyramid Global Hospitality

Cincinnati, OH, US

3 months ago
full-time
associates degree

Job highlights

Qualification

At least 3-5 years of hospitality experience is required. College degree or any combination of education and experience equivalent to graduation from college or any other combination of education training or experience that provides the required knowledge, skills and abilities is required

Responsibility

Reporting to the Assistant General Manager, the Operations Manager will direct and coordinate the efficiency and positive environment of the entire Food and Beverage department. Help direct and be the point of contact for all department heads with the exception of the Director of Sales and Marketing and the Director of Human Resources. Maintain positive relations with staff through teaching, coaching, and continual communication of all items concerning their areas of expertise, individually and as a department as a whole. Foster a positive employee experience through trust building, open communication, and actively encouraging a positive environment. Analyze with each department head their goals identified and the action steps to achieve them within the identified length of time, and offer encouragement along the way. Monitor progress on a set schedule and report achievements and problem areas to the General Manager, their effect on profitability and stability of hotel operations. Ensure a positive guest experience through the quality and safety of the hotel product. Encourage creative and critical thinking for problem solving while ensuring the brand is maintained

Benefits

  • We offer competitive salaries, bonus potential, 401k, medical, dental, vision, and PTO, along with other benefits
  • Health Insurance
  • Dental Coverage
  • Paid Time Off
  • Retirement Savings

Job Description

Description

Come grow with us! Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, 401k, medical, dental, vision, and PTO, along with other benefits. We are people focused with a CARE culture at the center of everything we do. Reporting to the Assistant General Manager, the Operations Manager will direct and coordinate the efficiency and positive environment of the entire Food and Beverage department. • Help direct and be the point of contact for all department heads with the exception of the Director of Sales and Marketing and the Director of Human Resources. • Maintain positive relations with staff through teaching, coaching, and continual communication of all items concerning their areas of expertise, individually and as a department as a whole. • Foster a positive employee experience through trust building, open communication, and actively encouraging a positive environment. • Analyze with each department head their goals identified and the action steps to achieve them within the identified length of time, and offer encouragement along the way. • Monitor progress on a set schedule and report achievements and problem areas to the General Manager, their effect on profitability and stability of hotel operations. • Ensure a positive guest experience through the quality and safety of the hotel product. • Encourage creative and critical thinking for problem solving while ensuring the brand is maintained. • Requires a proven record as a successful leader as an Assistant General Manager, Director of Food and Beverage Operations. • At least 3-5 years of hospitality experience is required. • College degree or any combination of education and experience equivalent to graduation from college or any other combination of education training or experience that provides the required knowledge, skills and abilities is required. • Brand experience a plus.