Job Description

Description

Job Details Working Title: Office and Administrative Specialist, Intermediate Job Class: Office and Administrative Specialist, Intermediate Agency: Minnesota Department of Veterans Affairs • Job ID: 77126 • Location: Minnesota Northwest Area - VA Fargo Regional Office, North Dakota • Telework Eligible: No • Full/Part Time: Full-Time • Regular/Temporary: Unlimited • Who May Apply: Open to all qualified job seekers • Date Posted: 05/29/2024 • Closing Date: 06/11/2024 • Hiring Agency/Seniority Unit: Minnesota Department of Veterans Affairs / Veterans Affairs-AFSCME • Division/Unit: Programs and Services / Veterans Claims Support • Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm • Days of Work: Monday - Friday • Travel Required: No • Salary Range: $19.57 - $25.95 / hourly; $40,862 - $54,183 / annually • Classified Status: Classified • Bargaining Unit/Union: 206 - Clerical/AFSCME • Work Area: VA Fargo Regional Office, North Dakota • FLSA Status: Nonexempt • Designated in Connect 700 Program for Applicants with Disabilities: Yes The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Job Summary This position exists to provide office and administrative support to the Claims Division Director, Supervisor, and Claims Representatives ensuring all assigned administrative duties are carried out efficiently and in a confidential manner. Qualifications To facilitate proper crediting, please ensure that your resume/application clearly describes your experience in the areas listed below and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position. Minimum Qualifications • Perform administrative support work such as ordering supplies, processing invoices, tracking expenses, facilitating mailings and researching information online • Customer service skills sufficient to assist Veterans/customers in person, by phone, and in writing/by email with tact and diplomacy, meeting quality standards • Word processing sufficient to use software such as Microsoft Word to create, format, edit, print and save a variety of documents including tables, charts and graphs, to type and format letters and memos, and create reports by combining and presenting data from multiple sources in an organized format • Spreadsheet skills sufficient to use software such as Microsoft Excel to enter, compile, store and retrieve data • Communication skills sufficient to use business grammar, spelling, and punctuation to edit reports, letters, and other documents, and to communicate effectively Preferred Qualifications • Experience working within a veterans claims office • Experience working with veteran population, with understanding of needs • De-escalation skills • Troubleshooting skills Additional Requirements This position requires successful completion of the following: • Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's current and former employer(s). Application Details How to Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about this position, contact Anjali Bajracharya at anjali.bajracharya@state.mn.us or 612-209-5031. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Anjali Bajracharya at anjali.bajracharya@state.mn.us. Per M.S. 43A.111, MDVA will give priority consideration to certain qualified disabled Veterans. To be considered, you must be included on a US armed forces permanent disability list with a disability rating of at least 30% or been rated by the US Department of Veterans Affairs as having a compensable service-connected disability of at least 30%. Official written documentation of this disability dated no more than one-year preceding the date of application must be submitted. Please email the documentation, your DD214, and the job posting ID number to Anjali Bajracharya at anjali.bajracharya@state.mn.us no later than the job posting closing date. Working together to improve the state we love. What do Minnesota's State employees have in common? • A sense of purpose in their work • Connection with their coworkers and communities • Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include: • Paid vacation and sick leave • 12 paid holidays each year • Low-cost medical, dental, vision, and prescription drug plans • Fertility care, including IVF • Diabetes care • Dental and orthodontic care for adults and children • 6 weeks paid leave for parents of newborn or newly adopted children • Pension plan that provides income when you retire (after working at least three years) • Employer paid life insurance to provide support for your family in the event of death • Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury • Tax-free expense accounts for health, dental, and dependent care • Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals: • Training, classes, and professional development • Tuition reimbursement <Remove this bullet if this position is not eligible for tuition reimbursement> • Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: • A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance • Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues • Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. APPLICANTS WITH DISABILITIES Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the job information line at 651-259-3637 or email careers@state.mn.us and let us know the support you need.