Job Description

Description

Overview: Abacus Technology is seeking a Network Administrator to provide technical support for strategic network and information services at Hanscom AFB. This is a full-time position. Responsibilities: • Work with a team of network engineers managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers. • Design, install, configure and troubleshoot network infrastructure. • Support daily tasks and on-going upgrade projects to include operational support for routers, switches, IP address management, network management tools etc. • Update and maintain network topology maps, classified and unclassified • Provide engineering support for classified and unclassified networks. • Assist in securing network systems to meet applicable DoD, AF and DISA compliance. • Participate in system maintenance/optimization/performance activities of the enterprise infrastructure. • Interface with vendors for warranty claims, hardware/software upgrades and other technology updates. • Diagnose data troubles, open and route trouble tickets and handle customer support cases with third party subject matter experts through tier 3 contracted support constructs and ensure proper and timely resolutions. • Research technical issues and develop solutions. Qualifications: 3+ years experience in a network administration or engineering role. Bachelor’s degree in a related field. Additional years of experience may be substituted for degree requirements. Must be Security+ certified. CCNA certification a plus. Hands-on experience in design/configuration/installation of Cisco/Juniper routers and switches. Working knowledge of DHCP, NMS – SolarWinds Orion NPM/NCM, Cisco ISE, Wireshark etc. Strong working knowledge and excellent troubleshooting skills of Layer 3 and Layer 2 protocols in a VoIP environment. Working knowledge of IP address Management/DHCP/Syslog/DNS. Knowledge of Windows 2012/2016 and IIS is a plus. Familiarity with cabling (Fiber/CAT5E/CAT6 etc.). Knowledge of UPS. Proficient with network hardware and related software. Able to create and maintain operational procedures, topology maps using Visio. Strong customer service skills. Able to work with short timelines using latest networking technologies and provide excellent customer support for all network related services. Must be able to work outside normal business hours for planned projects or to respond to emergencies. Must be a US citizen and hold a current Secret clearance. Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information. EOE/M/F/Vet/Disabled