Job Description

Description

About FOTILE America A BREATH OF FRESH ENGINEERING FOTILE is a high-end manufacturer of kitchen appliances built for wellness. Relentless innovation Innovation is the core foundation at FOTILE. Bearing the relentless spirit of always innovating and revolutionizing, FOTILE owns one of the largest State of the Art R&D Centers out of any appliance company and research institutes in Germany, China and Japan. As of end of 2020, FOTILE has earned nearly 4,100 patents with around 580 of them being for invention, leading in the industry. Engineered for wellness Our hearts and minds are with health-conscious home chefs. We understand that preparing a meal has a lot more deeper meaning for them. It is a lifestyle that represents who they are, a state of wellness they pursue for themselves and their loved ones. FOTILE keeps families safe, protected and healthy in the kitchen so that they can enjoy a peace of mind and be assured that their families are in good hands. FOTILE CAPABILITIES As the choice of kitchen appliances for more than 17 million families from over 30 countries, FOTILE has been dedicated to improving family’s kitchens for more than 20 years and has been an Asia 500 company for 7 consecutive years, ranking first in the kitchen appliance industry. FOTILE has a complete line of Kitchen Appliances including Range Hoods, Cooktops, Steam Ovens, Convection Ovens, and unique In-Sink Dishwashers. Job Responsibilities • Comply with FOTILE standards of operations as set forth in all training and all kinds of operational manuals. • Participate in the making, modifying, and training of logistics process and regulations. • Keen insight into industrial changes among the U.S. national transportation and warehouse operations. • Responsible for products and parts delivery, distribution, and other shipping/receiving work. Clear each logistic case details and manage shipping date and distribution. • Responsible for all logistic order entry process accurately and timely, scheduling trucks, finish order shipping follow up and internal system closeup. • Assist the senior logistics staff to manage third-party logistics and warehouse management partners throughout US. • Manage the spare parts warehouse and organize the regular report of spare parts demand. • Contact the shipping company to deliver the products sold every day in a timely, accurate and safe manner. • Provide quotes to retail clients on methods of shipping. • Resolve problems that are related to transportation and logistics systems. • Follow-up with warehouse on discrepancies and adjust stock in ERP system as necessary. • Manually received and stock transfer retail shipments into warehouse. • Manage the reverse logistics process for retail returns to the warehouse. Responsible for the reverse logistics process build-up and modification, and third-party vender management. • Responsible for ordering packaging and supplies for 3PL based on wholesale, retail, and e-commerce consumption. • Coordinating with Customer service to respond customers’ inquiries via phone calls, emails, or WeChat immediately. Provide clear and accurate information to customers and follow up all related logistic issues. • Other assignments from the Supervisor or Other duties as may arise from time to time, or as may be assigned to Employee. Qualifications • Bachelor’s degree or above in Business, Supply Chain or logistics fields preferred. • Proficient in both Chinese and English. • 1- 3 years relevant transportation, logistics, or supply chain experience preferred. • Flexible and adaptable to work arrangements. • Team player with excellent communication and interpersonal skills. • Strong work ethic, attention to detail, ability to accomplish multiple tasks while sticking to deadlines. Working Conditions FOTILE America takes work-life balance seriously! The team maintains a safe and friendly work environment with strict epidemic prevention measures, easy-going colleagues, and free snacks. Why You Might Like Working Here • You love autonomy and the accountability for results • You like working for a company that believes in the aspiration to do it forever better and to be forever better • You are looking for personal growth within the company • You like working for a company that takes work-life balance seriously • Competitive compensation packages • Health, Dental, and Vision insurance provided • Employee discounts on FOTILE Kitchen Appliances • 401k with company match • Engaging Employee Activities FOTILE is an equal opportunity employer that supports and enforces a drug-free workplace. EOE/AA: M/F/D/V