Job Description

Description

OUR COMPANY Orion First is a full-service commercial loan and portfolio servicer that provides its clients with a wide range of services and products to manage their borrower's portfolios. Headquartered in Gig Harbor, WA and local office in Tempe, AZ, Orion was founded in 2001 and has become a key partner for banks, independents, and captives, thanks to its commitment to delivering better performance, deeper insights, and a rewarding customer experience designed to support their clients' growth. OUR BENEFITS In addition to a salary that is competitive for both the industry and the region, Orion First offers the following benefits and perquisites: • Health Insurance • Dental Insurance • Vision Insurance • Time Off • Retirement • WFH Benefit • And More! JOB SUMMARY This is a full-time hybrid role for a Legal Administrative Assistant. The Legal Admin will be responsible for assisting with collections of legal matters and department admin duties that will minimize client delinquent and defaulted contracts, thereby reducing charge-offs by mitigating losses and maximizing recoveries. All while using good judgment and sound recommendations. They will be located in Tempe, AZ but will have the flexibility to work most of the days remotely. REPORTS TO: VP of Commercial Collections KEY RESPONSIBILITIES Legal, Advanced Collections • Responsible for communicating and making recommendations to Clients on accounts that involve Bankruptcy and/or collection litigation matters. • Collaborates with the collector responsible for the account on all bankruptcy matters by reviewing contracts to advise the collector of the right party contact during bankruptcy. • Prepares and maintains an archive of Forbearance Agreements for use in collections workouts. • Assists and prepares Payoff/Balance Breakdown sheets for commercial litigation and Bankruptcy matters. • Maintains ongoing legal and law firm contact list • Assists/Prepares documentation for Commercial Litigation and Bankruptcy matters • Assists with case management to ensure legal and bankruptcy actions are timely filed and appropriately monitored. • Conducts Bankruptcy Inquiries via PACER system. • Documents detailed status of collection efforts, account strategies, and expenses in the System of Record. Maintains organized paper and electronic correspondence files in a company-shared folder, allowing quick and easy access to information for management and co-workers. Collections Administration • Assist Management with the training of Collectors • Prepare Ad Hoc collection reports for client portfolio reviews and other purposes. • Assist with mild accounting functions that relate application of cash recoveries • Assists with month-end functions related to non-accrual and Charge-off on contracts. • Responsible for entering and ensuring collection expenses are accurate and properly approved ready for Account Payable for payment. Includes but not limited to, collections and legal expenses. • Keeps management informed of the latest notable developments relating to assigned daily work files and activities. • Ensures compliance with all internal policies and procedures. • Upholds Orion’s Company Culture, Purpose, and Mission. • Performs other duties as assigned. REQUIRED QUALIFICATIONS • HS Diploma required. • 5 years of experience in an accelerated collections position or 5 years of General law in Commercial or Consumer Litigation is required; College credit may supplement up to two years of experience • Proven communication skills • Knowledge of the FTC. Fair Debt Collection Practices Act (FDCPA) • Proven collections skills and knowledge of standard collection practices • Skill in the use of various software applications including but not limited to MS Word, Excel, Outlook, and Adobe • Experience in working with attorneys in a successful collections litigation environment • Ability to prioritize and organize work efficiently • Identify and make recommendations to implement improved processes • Good oral and written skills with the ability to influence and attain closure on collections issues • Able to manage multiple priorities, act decisively in all problem-resolution areas, and perform under pressure.