Job Description

Description

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us? YOUR ROLE Are you known for exceptional operational support in the supply chain environment? Are you passionate about data reporting and analysis and transportation operations? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services. WHAT ARE YOU GOING TO DO? • Develop working relationships with internal and external customers, assist with account management such as maintaining customer profiles, details and service needs. Address various internal and external customer questions and concerns regarding shipments, billing, status, services, and other needs; forward complex or escalated customer needs as appropriate. • Interface with Customer and Vendors to understand requirements, track shipments or details; operations are typically standard to complex. • Manage various documents for accuracy; requires operational knowledge of customer and procedures. Update various operational/customer data in software systems(TMS) and applications, work to identify missing or potential operational or service concerns and communicate with appropriate groups as necessary to resolve. • Utilize databases, logs, and other sources to locate and verify information; information is operational in nature, standard to complex. • Assists with tracking orders and information through systems, vendors and related sources, such as arrival, times, confirmation and similar details. • Performs basic office and clerical duties, such as preparing and sorting mail, maintaining logs, answering and directing phone calls, and related activities. • Assist with running and summarizing operational reports and details; present information to co-workers or supervisors are needed. • Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items. • Prints and prepares forms, labels, billing, invoices and related documents to ensure timely awareness for processing. • Dispatch drivers to pick up loads as they come in through our TMS. • Ensure that Equipment is operating safely and work with Vendor Mechanics to ensure equipment is maintained properly. • Take part in weekly / Monthly operational and safety meetings. • Assist in analyzing data to measure multiple KPI performance initiatives and prepare monthly Business review presentations to share performance results as well as discuss what Ceva is currently working on to improve processes or reduce costs. • Performs other duties as assigned. WHAT ARE WE LOOKING FOR? Education and Experience: • High School graduate or GED. • Active College student preferably with Business / Logistics Major. Skills: • Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications. • Utilizes databases and systems to review and verify documentation and information. • Ability to prepare basic reports, queries, and operational information. • Ability to track and trace basic shipments or product. Characteristics: • Understanding of providers, carriers and services in related supply chain environments. • Ability to communicate potential concerns or delays. • Operates in a fast pace and changing environment and in both a team and individual contributor environment. • Capable of communicating with co-workers to provide and receive direction. About Tomorrow We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.