Job Description

Description

The Student Disability Access Center (SDAC) at the University of Virginia strives to build an equitable academic experience for students with disabilities and provide creative and effective solutions to any physical, digital, and attitudinal barriers. SDAC works to empower students with disabilities by taking a proactive approach to providing accommodations, working relationships with faculty, educational workshops, assistive technology, and collaboration across the university community. SDAC is seeking a highly motivated individual to serve as an Administrative Assistant. This position performs advanced confidential administrative duties. Responsibilities include screening phone calls, emails, and visitors to resolve inquiries; scheduling appointments and meetings and assisting with daily exam proctoring services for students with disabilities. This position will be expected to maintain records and scan documentation regularly into the database management system. This position will keep track of staff schedules, schedule meetings, and reserve meeting space. Excellent communication skills, a positive attitude, and the ability to work well in a team environment are essential to this position. Specific duties include: • Serve as the first point of contact for SDAC and Student Health & Wellness services to UVA students, prospective students, families, faculty, and staff. • Demonstrate excellent written and oral communication skills. Explain and answer general questions about SDAC procedures and processes over the phone, via e-mail and in person. • Assist in supervising student staff and managing student staff schedule. Train student staff in office procedures and processes. • Scan documentation into database management system in a timely manner. Ensure that documentation is appropriately relayed to SDAC Advisor, and originals are disposed of in a confidential manner. • Assist with coordination of exam proctoring services. Schedule exams as needed. Check students in and out of exams. Maintain integrity of exam proctoring protocol. Ensure return of exams to faculty upon completion. • Keep students informed of deadlines for requesting accommodations and deadlines for scheduling exam proctoring services. • Schedule appointments, monitor staff schedules, and schedule space for meetings. • Maintain a cohesive office filing system for general forms and supplies. • Stock supplies as needed to keep communal office equipment in functioning order (i.e., copier, printers, etc.). • Facilitate communication with facilities manager to help maintain a safe, clean, and effective environment. • Provide appropriate referral information about University and community resources. • Provide backup support for notetaking and alternative text production. • Collaborate with Assistant Director or Director if questions or problems arise that are beyond scope and training. • Collaborate with SDAC staff in larger mission of collaborating with and educating University faculty, deans, administrators, families, and students about disability issues and learning support systems at UVa. • Other duties as assigned. KNOWLEDGE AND SKILLS: • Knowledge of the Family Educational Rights and Privacy Act (FERPA) required; knowledge of the Americans with Disabilities Act, as amended, and Section 504 of the Rehabilitation Act of 1973 preferred. • Working experience in higher education (2-3 years is strongly desired), preferably with experience working with persons with disabilities. • Demonstrated intercultural competence, and a continuing commitment to advance equity, inclusion, and social justice practices in support of a diverse community. • Demonstrated integrity and ability to handle complex, sensitive, and confidential issues. • Ability to build trusting relationships with all constituencies within the university community. • Experience in developing and facilitating professional training for students, faculty, and staff. • Ability to effectively supervise student employees. • Strong organizational and program development skills. • Strong written, oral, and interpersonal communication skills. MINIMUM REQUIREMENTS Education: High School Diploma or equivalent. Experience: At least one year of relevant experience such as office/administrative experience providing reception, filing, answering phones, material tracking and correspondence gathering and creation. Working experience in higher education (2-3 years is strongly desired) and experience working with persons with disabilities is highly preferred. The successful candidate will pass a background check and health/drug screen. The anticipated hiring range for this position is $18-20/hour. This is a full-time, overtime eligible position with UVa benefits. Employees benefits package highlights include: • 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off • Parental and Community Service Leave • Health plan with options to meet healthcare and financial needs available immediately • Retirement benefits • Tuition and professional development benefits after the first six months of employment • Employee wellness program featuring activities to earn up to $500/year. PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. APPLICATION PROCESS Please apply through the UVA job board and search for R0053703. Internal applicants must apply through their UVA Workday profile by searching ‘Find Jobs.’ Complete an application online with the following documents: • CV/Resume • Cover letter Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration. Preference will be given to applications received by December 10, 2023. References will be completed via UVA’s standardized process SkillSurvey. A total of five references will be requested via SkillSurvey during the final phase of the interview process. A minimum of three references is required. For questions about the application process, please contact Michele Jarman, Academic Recruiter. The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.