Job Description

Description

JOB DESCRIPTION Join Our Team as a Hospitality Restaurant Manager! What Sets The Rail Trail Flatbread Co. Apart? At The Rail Trail Flatbread Co., hospitality is at the heart of everything we do. Our vibrant scratch kitchen, dynamic team culture, and cutting-edge technology—like Toast, Restaurant365, Paycom, and OpenTable—create an exhilarating environment for growth and innovation. With two thriving locations and exciting plans for expansion, we offer incredible opportunities for career advancement. Our unique cuisine, trendy yet family-friendly atmosphere, and passionate team members make us an elite restaurant group. Fun Fact: Our leaders transform dining experiences into memorable occasions! Whether it’s celebrating birthdays, anniversaries, first dates, or graduations, they make every guest feel like an honored part of our family. Did You Know? Our hospitality group also includes New City Microcreamery, featuring three scoop shops and a Hudson location with a secret speakeasy bar disguised as a cobbler shop—shhh! Do You: • Want to work for a local industry leader with a best-in-class culinary and hospitality brand? • Have a passion for delivering vibrant experiences to every guest? • Thrive on challenges and refuse to accept mediocrity? • Think creatively and remain curious while driving for results? • Possess the talent, vision, and desire to invest time and energy in building great teams and advancing your career? If so, read on to learn how to #LiveByTheFire! Responsibilities: • Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable service, making everyone feel at home. • Motivate & Mentor: Lead, coach, and teach your team to reach their fullest potential in a supportive environment. • Boost Financial Performance: Build sales and maximize financial success for your restaurant while maintaining high hospitality standards. • Create a Service Culture: Promote a fun, positive, and family-oriented work atmosphere. • Drive Genuine Excellence: Excel in a culinary-driven environment with the freshest ingredients, clean kitchens, top-of-the-line equipment, and high operating standards. Requirements: • 1-5 years of experience required in restaurant management or hospitality. • Hands-on experience in a fast-paced, high-volume environment. • Proven ability to mentor and train hourly team members. • Strong communication skills, with the ability to resolve conflicts and provide clear direction. • A dynamic presence—able to stay active and engage with both guests and team members. Career Advantages / Benefits: • Expand your leadership skills with clear growth opportunities. • Competitive salary with an annual bonus opportunity. • Holidays off (Easter, 4th of July, Thanksgiving, Christmas). • Two weeks of paid vacation. • Meal benefits and company staff outings. • Health, dental, and vision insurance. • Employee discounts, including at sister restaurants. • Flexible spending account. • Paid training to help you excel. Physical Setting: • Casual dining restaurant with a family-friendly environment. Schedule: • 50-55 hours per week, with flexibility for day, evening, mid, weekend, and holiday shifts. Supplemental Pay: • Bonus pay (quarterly) and annual raises. REQUIREMENTS • Desire to work with the public in a non office setting. • Positive attitude with direct communication skills. • Varied schedule including some nights and weekends • Team and growth oriented. ABOUT THE COMPANY On 12.12.12 we began a journey together with the community of Hudson, Massachusetts. An idea to open a small flatbread shop evolved into something we could only dream about. From a core group of individuals we've grown to a family that extends throughout the Metrowest region. Our story is about a community's hope to do something special and to bring attention back to the things that matter most- like sitting around a fire, with warm friends, cold beers and great flatbread!