Hospitality Host
Steak N Shake
Morgantown, WV, US
Job highlights
Qualification
Excellent communication skills, both verbal and written. Strong customer service skills with the ability to handle difficult situations calmly and professionally. Ability to multitask and prioritize tasks in a fast-paced environment. Attention to detail and ability to maintain composure under pressure. If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we invite you to apply for the position of Host/Hostess
Responsibility
Greet guests with a warm and friendly welcome. Help guests navigate ordering on the kiosk. Clean dining room, expo area and bathrooms. Prepare tea and coffee. Maintain cleanliness and organization of the beverage station. Handle guest inquiries, concerns, and complaints in a professional manner
Benefits
Job Description
Description
Job Overview: We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and friendly welcome - Help guests navigate ordering on the kiosk - Clean dining room, expo area and bathrooms - Prepare tea and coffee - Maintain cleanliness and organization of the beverage station - Handle guest inquiries, concerns, and complaints in a professional manner Experience: - Previous experience in guest services or hospitality is preferred - Familiarity with Aloha POS or similar restaurant point-of-sale systems is a plus - Excellent communication skills, both verbal and written - Strong customer service skills with the ability to handle difficult situations calmly and professionally - Ability to multitask and prioritize tasks in a fast-paced environment - Attention to detail and ability to maintain composure under pressure If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we invite you to apply for the position of Host/Hostess. We offer competitive pay, opportunities for growth, and a positive work atmosphere. Join our team today! Job Type: Part-time Pay: $11.00 - $13.00 per hour Expected hours: 20 – 35 per week Benefits: • Employee discount • Flexible schedule Shift: • Day shift • Night shift Work Location: In person