Job Description

Description

Here is your chance to work at Restore Hyper Wellness in Katy and Sugar Land, one of the fastest-growing companies in America! We coined the phrase Hyper Wellness™ because it exemplifies our approach: offer cutting edge services that have shown results, strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers. Restore’s unique retail locations are the antithesis of a traditional doctor’s office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness. We made the Inc. 5000 list of fastest-growing companies in the United States! Coming in at #113 overall, #11 in Texas business and #1 in the Texas health industry. We've got a bright and busy future ahead of us! Restore Hyper Wellness is seeking a friendly and motivated Hyper Wellness Representative to add to our location. The Hyper Wellness Representative will be the first person our clients meet and should be able to provide excellent customer service to each and every guest who comes through our door. Responsibilities • Maintaining a professional and courteous relationship with every client. • Answering the phone and returning voicemails. • Booking, rescheduling and canceling appointments. • On-board new clients, obtain waivers and create Client Profiles in our POS. • Checking-in and retailing out customer sessions on our POS. • Greeting customers and ushering them to their service of choice. • Administering all non-medical and non-specialty services. • Providing service tours, selling packages & memberships. Sales experience is a must, being able to find out what services would be best for the client, handling and overcoming objections, and showing value of our brand is a key aspect of this position. • Executing opening and closing duties. • Maintain current product knowledge of all modalities and products that we can offer to clients to support and enhance their goals. • Educate clients on all Restore modalities. • When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assist in social media efforts. Qualifications: • A love for health and wellness. • At least one year of customer service experience in a retail/service environment. • At least one year of membership sales experience • Availability to work weekends. • Holds or working towards a degree in medical, wellness, kinesiology, exercise science, personal training or related field. • Physical Therapy Technician, Rebab Tech, PT Tech, Physical Therapy Aide, Personal Trainer, Massage Therapist, Membership Sales, Fitness Sales • Excellent communication skills. Compensation & Benefits • Competitive pay • Flexible schedule in a fun work environment • Access to complementary and discounted in-store services • Opportunity for growth Job Types: Full-time, Part-time Pay: $14.00 - $16.00 per hour Benefits: • Dental insurance • Employee discount • Health insurance • Paid time off • Vision insurance Schedule: • Monday to Friday • Weekends as needed Supplemental Pay: • Bonus opportunities Work Location: In person