Government Services Move Coordinator
Alchemy-GTS
Washington, DC, US
Job highlights
Qualification
Previous experience in coordination of government, DOS and ITGBL moves. Fantastic customer service skills. Ability to work under pressure. Exceptional IT & communication skills
Responsibility
Coordination of origin and/or destination household goods relocation services performed for U.S. Department of State, ITGBL, national accounts, and other clients and agencies. Monitoring of moves and maintaining direct contact with customers from the initiation of the order to its successful completion at the time of delivery. Prepare the origin and destination paperwork to facilitate packing, loading and delivery services for all accounts. Take responsibility for any problems and resolving to the customers satisfaction. Reviewing final rates for each shipment and confirming approvals for any services not included in the service description. Maintaining and updating the CRM system
Job Description
Description
Government Services Move/Relocation Coordinator, Moving Services Our client a well established moving specialist based in the Washington DC area is seeking Government Services Move/Relocation Coordinator to join them. Responsibilities: • Coordination of origin and/or destination household goods relocation services performed for U.S. Department of State, ITGBL, national accounts, and other clients and agencies. • Monitoring of moves and maintaining direct contact with customers from the initiation of the order to its successful completion at the time of delivery. • Prepare the origin and destination paperwork to facilitate packing, loading and delivery services for all accounts. • Take responsibility for any problems and resolving to the customers satisfaction. • Reviewing final rates for each shipment and confirming approvals for any services not included in the service description. • Maintaining and updating the CRM system. Experience Required: • Previous experience in coordination of government, DOS and ITGBL moves. • Fantastic customer service skills. • Ability to work under pressure. • Exceptional IT & communication skills. If you wish to apply, please contact Alchemy Today!