Job Description

Description

Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to Pine Mountain Ski & Golf Resort, featuring our Upper Peninsula Premium 4-star all-season destination located in Iron Mountain, Michigan. Located less than 3 miles from Ford Airport and US route 2 you will enjoy easy access to numerous activities including top rated skiing with miles of some of the best groomed ski runs in the Midwest for every level of skier and snowboarding. Overview The Front of House Supervisor is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will assist in providing the leadership required to achieve the fiduciary and quality goals for the Beverage operation. They will ensure the effective and efficient operation of all facets of the Beverage operations, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the organization. Essential Functions: -Attend weekly meetings, relaying information about upcoming events to staff under their supervision. -Supply information about the capabilities and programs to other departments and clients or potential clients. -Respond to needs and requests of guests and potential guests. -Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation. -Implement effective cost controls for food, beverage and labor. -Utilize the systems for inventory, receiving and product utilization (product cost). -Lead by following the standards of productivity for food & beverage personnel. -Assist in scheduling FOH staff. -Maintain any licensing/ certifications required of FOH staff. -Assist with hiring and training programs for food and beverage personnel. -Assist in the other Food and Beverage outlets in whatever capacity needed. Qualifications: -2-3 years experience working in a high volume restaurant/bar operation preferred. -Leadership experience preferred. -Knowledge of Aloha and Maestro preferred. -Flexible schedule. -Ability to make quick decisions in high stress situations. -Excellent customer service skills. -Strong attention to detail. -Well organized.