Financial and Admin Support Specialist
Cone Health
Greensboro, North Carolina, US
Job highlights
Qualification
High School Diploma or equivalent. Required: 1+ Years. Valid Driver's License (if driving a Cone Health vehicle, must have 5 years of driving experience and Motor Vehicle Record (MVR) must be approved by Risk Management). Required within two years of employment: Radiation Oncology Certified Coder certification and/or RHIT (Registered Health Information Technician) and/or RHIA (Registered Health Information Administrator) and/or CCS (Certified Coding Specialist)
Responsibility
The Financial and Administrative Support Specialist is responsible for carrying out a range of tasks related to patient billing, insurance, and managed care contracts, including activities such as referrals, authorizations, and administrative and clerical support duties. This position works under careful supervision and is tasked with securing appropriate financial agreements for designated patient accounts through obtaining support from federal, state, and county entities. The goal is to ensure that patients fulfill their financial responsibilities and that reimbursement is managed effectively. Acquires permissions and pre-approvals for patient appointments, surgeries, examinations, and therapies. Ensures patient billing accuracy by collecting, inputting, auditing, and rectifying departmental charges promptly. Offers administrative assistance by handling data analysis, appointment coordination, and upkeep of patient records to ensure regulatory compliance. Facilitates the completion of disability, FMLA, and other pertinent medical documentation for individuals. Acts as a point of contact for colleagues within the organization regarding clerical, administrative, patient support, and patient billing tasks. Carries out additional responsibilities as needed or designated
Job Description
Description
Overview: The Financial and Administrative Support Specialist is responsible for carrying out a range of tasks related to patient billing, insurance, and managed care contracts, including activities such as referrals, authorizations, and administrative and clerical support duties. This position works under careful supervision and is tasked with securing appropriate financial agreements for designated patient accounts through obtaining support from federal, state, and county entities. The goal is to ensure that patients fulfill their financial responsibilities and that reimbursement is managed effectively. Responsibilities: Acquires permissions and pre-approvals for patient appointments, surgeries, examinations, and therapies. Ensures patient billing accuracy by collecting, inputting, auditing, and rectifying departmental charges promptly. Offers administrative assistance by handling data analysis, appointment coordination, and upkeep of patient records to ensure regulatory compliance. Facilitates the completion of disability, FMLA, and other pertinent medical documentation for individuals. Acts as a point of contact for colleagues within the organization regarding clerical, administrative, patient support, and patient billing tasks. Carries out additional responsibilities as needed or designated. Qualifications: EDUCATION: Required: • High School Diploma or equivalent EXPERIENCE: Required: 1+ Years LICENSURE/CERTIFICATION/REGISTRY/LISTING:REQUIRED Required: Valid Driver's License (if driving a Cone Health vehicle, must have 5 years of driving experience and Motor Vehicle Record (MVR) must be approved by Risk Management) Required within two years of employment: Radiation Oncology Certified Coder certification and/or RHIT (Registered Health Information Technician) and/or RHIA (Registered Health Information Administrator) and/or CCS (Certified Coding Specialist)