Job Description

Description

Job Responsibility: • * Performs admission/registration, pre-admission/pre-registration, and co-pay collection process and financial functions. • * Performs reception functions. • * Performs Order Entry functions. • * Performs collection functions • * Serves as a backup to other staff members (escorting patients to other areas, delivering medical records to other areas, obtaining test results, etc.), as required.Serves as a primary resource in providing information and facilitating services in the Emergency Department. • Greets patients, visitors and employees to the Emergency Department and overall facility in a courteous and friendly manner. • Assists medical staff, other hospital departments, physicians, affiliates, patients and their families with requests for information and services. • Provides interpretation of regulations to patients (i.e visiting hours, patient services, etc.). • Provides information regarding facility regulations and services. • Answers telephone calls and takes messages, responding with appropriate department protocol. • Provides facility rules and regulations, upon request. • * Performs administrative functions to facilitate patient registration. • Interviews patients/significant others and obtains all relevant demographic and insurance data. • Obtains necessary signatures and makes copies of relevant documentation. • Maintains current knowledge of changes in regulations, or policies and procedures, with regard to insurance requirements, hospital policies, etc. • Ensures patients are charged for all services accordingly and initiates corrective action, as needed.Codes insurance carriers and other system information. • Accurately documents all required information in department log book or computer log. • Assigns on-line account numbers • * Communicates with Medical Records to see if patient has an existing account number. • Prepares and maintains patient chart packages.Prepares chart package to include chart, triage note, ED identification card, labels and visitor pass. • Ensures charts are available for medical staff in a timely manner. • Reviews ED census with copies of charts that are collected after services are rendered. • Reviews and ensures charts are accurately documented and completed after services are rendered. • Documents charges and payment data and ensures charts are accurately coded and prepared for billing. • Prepares charts for transfer to Data Processing.Performs chart break down for billing, filing and/or transfer to Medical Records. • * Manages department on-call systems. • Pages and contacts medical personnel, physicians, laboratory, etc. • Assists staff, affiliated physicians and patients/family members acquire needed information, contacts or services. • Initiates Disaster Plan, when necessary. • Utilizes reference lists for referrals when requested. • * Submits laboratory test orders, as required.Receives and documents results. • Processes orders as instructed, ensuring proper labeling of specimens and timely transport to lab. • Notifies medical staff of test results in a timely manner. • Maintains accurate records of orders submitted and follows up with outside departments for results. Ensures results are documented in patient chart. • * Performs general clerical duties to promote efficient functioning of department. • Responsible for maintaining accurate and efficient records. • Locates, sorts and files needed information, materials or records and paperwork, both medical and general. • Routinely operates office equipment. • Answers telephone and receives visitors in a courteous manner, as required. • * Performs related duties as required. • ADA Essential Functions Job Qualification: • High School Diploma or equivalent, required. • Minimum of six (6) months registration experience in hospital or related healthcare setting, required. • Typing 20 wpm, required. • Ability to use general office equipment, required. • Good verbal and written communication skills, required. • Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).