Job Description

Description

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace. Responsibilities Include:  • Follow Brand standards, recipes and systems  • Follow food safety standards  • Prepare food and beverages  • Assemble and package orders and serve to guests  • Understand restaurant menu including limited time offers and promotions and be able to answer guest questions  • Maintain a clean and organized workstation  • Clean equipment and guest areas  • Stocking items such as cups, lids, etc at workstation  • Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)  • Follow speed of service standards  • Serve and communicate with guests  • Maintain a guest focused culture in the restaurant  • Communicate effectively with managers and coworkers  • Organize and maintain stock room and refrigerated areas Qualifications: Skills  • Must be able to fluently speak/read English  • Capable of counting money and making change  • Able to operate restaurant equipment (minimum age requirements may apply) Key Competencies  • Works well with others in a fast-paced team environment  • On time, demonstrates honesty and a positive attitude  • Willingness to learn and adapt to change  • Guest focused – anticipate and understand guests’ needs and exceed their expectations. Physical Demands/Working Conditions:  • Standing on feet  • Repetitive motion including bending, stooping and reaching  • Lifting objects including boxes, ice and product up to 20lbs (if applicable)  • Working in a small space