Job Description

Description

• Providing service at the Hotel Concierge Desk • Providing guests with area information dining, land and water activities, transportation, sightseeing, etc. • Initiate and follow up with guests requests received in person and through other communications • Confirming guest requests and reservations • Booking guests onto excursions • Researching and providing guests with additional information as requested by the guest • Communicating guest resolutions with appropriate Staff/Departments on property • Additional responsibilities as assigned by the Management Team • Other duties as assigned. • High School Diploma or itsequivalent from an accredited institution (Preferred) • Previous experience in customer service, concierge and/or equivalent work experience a PLUS