Job Description

Description

Position: Full Time Catering Operations Supervisor, MetLife Stadium The opportunity Delaware North Sport service is searching for a full-time Catering Operations Supervisor to join our team at Met Life Stadium in East Rutherford, New Jersey. As a Catering Operations Supervisor you will assist management with the efficient operation of catering events/game day events, in accordance with Delaware North’s Operational and Universal Service Standards. This position requires a resume and interview. Compensation will be determined by candidate's experience. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. Pay $25.00 - $30.00 / hour Information on our comprehensive benefits package can be found at What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: • Weekly pay • Training and development opportunities • Employee discounts What will you do? • Interpret and ensure compliance with Delaware North policies, procedures and guidelines • Work with management team to train and supervise Front of House catering associates and observe job performance • Utilize Banquet Event Order (BEO) to confirm proper event set up • Oversee setup, execution and breakdown of all events • Manage equipment and supplies needed for all events • Ensure all food presentations and service meet company standards • Follow health and safety guidelines • Ensure all workstations and pantry remain clean and sufficiently stocked • Ensure responsible alcohol service and report any violations • Establish and maintain excellent client relations and customer satisfaction • Fulfill guests needs quickly and efficiently • Handle complaints effectively • Monitor all inventory levels for ordering purposes • Assist team with monthly inventory More about you • Must be at least 18 years old • Bachelor’s degree preferred – preferably in Hospitality or Business Management • Prior experience in a high-volume Catering environment, Stadium and/or Arena • Detail-oriented with strong organizational skills and able to follow job procedures and management instructions • Willing to be hands-on with our Associates as well as our Operational/Management Team • Excellent problem solving and analytical ability is key for success in this role • Ability to work accurately, efficiently and courteously in a high-pressure environment • Good leadership and training skills; ability to delegate tasks as well as teach others • Good communication skills: ability to effectively communicate with associates, clients, guests and Operational staff • Ability to work varied schedules including nights, weekends and holidays as events demand Physical requirements • Ability to work in variable indoor/outdoor temperatures and conditions • Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand • Ability to lift to 50 pounds for set-up, service and clean-up • Ability to push and pull equipment when necessary Shift details Monday to Friday Evenings as needed Event based Who we are Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. #J-18808-Ljbffr