Job Description

Description

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Care Coordinator who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, ability solve problems, organized and excellent communication skills. Does this describe you? If so, you may be the person we are looking for to join our dynamic Payson team! Job Preview At a Glance The Care Coordinator performs crisis stabilization functions. Assists consumer and/or guardian in accessing resources with the community. Completes necessary paperwork for referrals, coordination, admission, discharge, and out of home placements. Serves as central support for the clinical team. Performs care coordination functions. These functions include clinical care coordination between resources within and outside the agency, monitoring compliance with court ordered treatment rules and regulations, and authorizations for residential or out of home placements. This position reports to a Sr. Team Lead. Location & Schedule: This position is a Monday- Friday schedule, flexibility to work during clinic operating hours, reporting to our Payson Outpatient Clinic. Pay: $20.00 per hour Responsibilities • Reviews documents received and requests required documents to appropriate level of care for members. • Evaluates eligibility information regarding services and benefit package. • Develops service plans with consumers based on assessment and diagnostic process. • Maintain contact with utilization manager and out of home placement in order to ensure continued stay documentation, documentation of contact and coordination occurs as required and to ensure medical necessary services are received by members. • Coordinates consumer care or reports on interventions by meeting with consumer’s care team to review efficacy of interventions and to revise plans of service with consumers. • Monitors mental status of consumers and response to treatment plans through face-to-face contact, and updates treatment plans as needed. • Provides face-to-face crisis intervention. Completes safety plans and conducts groups as needed. • Transitions consumer to appropriate level of care upon conclusion of treatment. • Provides information to consumers and family members or guardians concerning community resources and linkages to other services. • Assists consumers, families or guardians in securing appointments with support services and agencies, as needed. Arranges for transportation for consumers for community services and/or medical appointments as needed. • Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided. • Close coordination with the PCP health plan, stakeholders, and funding source will be maintained for all consumers. Qualifications • Minimum requirement consists of a 22-year age. • A combination of experience and education totaling 3 years is acceptable. • Bachelor’s degree with one year of full-time behavioral health experience • Valid AZ driver’s license & motor vehicle clearance. • Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire. Benefits • 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service! • 10 paid holidays • Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees • We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account! • Career Development – Benefit from our culture of internal promotion! • We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs! • Employee Assistance Program, Health & Wellness and much more! About SB&H Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience. At Southwest Behavioral & Health Services, we are deeply committed to Diversity, Equity, and Inclusion (DEI). We believe that fostering an inclusive and equitable environment for both our employees and the individuals we serve is essential to our mission. SB&H remains dedicated to creating a workplace where all team members feel valued, respected, and empowered, and where diverse perspectives are celebrated. We also strive to ensure that the communities we serve receive compassionate, culturally responsive care in a welcoming and affirming space. Our commitment to DEI is unwavering, and we will continue to build an organization that reflects these values in everything we do. To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/ Mission and Values Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions. Delivering compassionate care to enhance lives and improve communities. • Compassion • Integrity • Quality • Empowerment • Innovation • Trust SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.