Job Description

Description

Oak View Group Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners. We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values: • We treat each other fairly and with respect. • We act with integrity. • We have an entrepreneurial spirit. • We give back to our global community. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview The Café Cashier/Barista is responsible for managing and maintaining all café standards and procedures across Brûlée Catering’s café portfolio. The Café/Cashier Barista is expected to deliver excellent customer service while creating a warm and friendly atmosphere for all guests. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance, open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management, and independent decision-making skills. This role will pay an hourly wage of $15 to $18. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. About the Venue Brûlée Catering has been providing top-notch hospitality to the greater Philadelphia region since 2011 when acclaimed Chef Jean-Marie Lacroix infused both his name and leadership with our brand. Recognized today as Philadelphia's premier caterer, our team embodies decades of experience serving an impressive list of social, corporate, and institutional clients providing extraordinary food to over 4,000 events each year. Brûlée is a local catering company with local leadership dedicated to maintaining exceptional client relationships. Our innovative menus and unwavering dedication to quality food, beverage and service standards make each event the best that it can possibly be. Responsibilities • Maintains sanitation, health and safety standards in work areas. • Greet customers in a pleasant and friendly manner throughout the entire transaction. • Prepare and serve a variety of coffee and specialty drinks – ranging from simple to elaborate recipes. • Prepare and serve all food items such as sandwiches, soups, pastries, etc. • Be knowledgeable about all menu items and clarify any concerns about allergies and dietary restrictions. • Serve as a liaison between customers and management team to ensure the highest company standards are always met. • Maintain café appearance and sanitation standards – including keeping café counters, storage areas, tables, kitchen, and dry storage organized and presentable. • Keep café stocked with all operational supplies – including food and beverages, condiments, utensils, and paper products. • Ensure all cases and coolers are fully stocked throughout the entire shift while maintaining appropriate temperature, keeping waste logs, and properly rotating perishable items. • Evaluate and modify processes to improve efficiency and quality of service. • Fulfill all duties according to the opening and closing duty sheets. • Maintain register bank and all paperwork according to café requirements. • Arrive at work on time in a clean uniform that complies with the uniform policy. Qualifications • High School diploma required. • Previous cashier/barista experience, especially in a café environment. • Excellent customer service skills. • Strong supervisory and leadership skills with the ability to train others. • Strong analytical and problem-solving skills. • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. • Must be able to tolerate industry standard chemicals used for cleaning and sanitizing. Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. EEO Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.