Job Description

Description

Description The Cafe Barista / Cashier prepares and serves deli food items, hot and cold beverages, including various types of coffee and tea. The responsibilities include educating customers on our drink and food menu, making recommendations based on their preferences, upselling special items, taking, and making the orders. This is a part time position that requires morning availability including weekends and holidays. Job Responsibilities Include But Not Limited To • Take food and beverage orders • Prepare and serve food and/or beverage orders to recipes, in a timely and efficient customer friendly fashion while maintaining Maison Lodi standards and protocols • Operate a cash register and receive payment from guests accurately, knowing how to accurately count back change and follows all cash handling policies and procedures • Greet all guests with professionalism while maintaining the company’s high standard for excellence in hospitality • Maintains a calm professional demeanor during peak periods of high volume • Address any guest concerns promptly and professionally • Anticipate guests’ needs • Set up and closing responsibilities, to include restocking guest areas and product displays • Monitor and communicate replenishment needs to kitchen and/or manager / supervisor • Knowledgeable about all products so you may provide our customers with information about them and look for an opportunity to upsell those products • Follows company operational policies and procedures including those for safety and security to ensure the safety of all guests and co-workers during each shift • Thank guests for coming and encourage their return Compensation & Benefits • Pay: $16.50 hourly rate plus gratuity • 401(k) Matching • Aflac Supplemental • Employee Discount GROW WITH US Wine & Roses, operated by Appellation, creates the perfect environment for a romantic getaway, special occasions, business, and more. As San Joaquin’s innovative leader in hospitality and culinary excellence. We offer a strong team atmosphere and culture with career growth opportunities in the Hotel industry, Culinary Arts & Food Service, Event Planning, Spa & Wellness, Administration, and Management. About Appellation Appellation is a culinary-focused hotel company that embraces authenticity and locality in everything they do. They believe in the power of regional character, community, and culture to create exceptional experiences for their guests. Appellation gathers the best from each of their destinations to nurture the growth of the next generation of hoteliers and culinarians. Every element of an Appellation experience is true to place, thoughtfully composed, and crafted with the highest regard to quality. About Wine & Roses Located in the heart of Lodi California Wine Country, Wine & Roses features distinguished hotel rooms, an innovative restaurant, a wellness resort spa, and an artisan café & market. Wine & Roses also proudly hosts weddings, celebrations, and corporate events, as well as seasonal experiences. With over 25 years of hospitality, the Wine & Roses experience blends celebrated cuisine and premium resort service. Visit www.winerose.com to learn more about our organization and to access our application. Requirements • At least 1 year Food & Beverage service experience • Customer service skills • Knowledge of how brewing equipment operates • Adapts well to change • Is effective at working multiple priorities and tasks, working under stress, time management and exercise good judgment with guest and employee situations and challenges • Must have flexibility in performing different job roles within the department • Good interpersonal skills and perform simple problem solving • Work varying schedules to reflect the business needs including nights, weekends, and holidays Duties Ability to perform the essential functions of the job with or without reasonable accommodationIn order to perform the duties and requirement for this job, you must have the following physical abilities: • Constant: walking, standing and repetitive use of hands, arms and legs • Frequent: grasping and bending of the neck, taste and smell. twisting of neck & waist, power grasping, fine manipulation, reaching above, below and at shoulder level, use hands and finger to handle, feel or operate objects, tools or controls based on business • Occasional: pushing and pulling and exposure to extremes in temperature, humidity and wetness.