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Hard Rock International (USA), Inc.

Sacramento, CA, US

8 days ago
degree mentioned

Job Description


Hard Rock International (USA), Inc. is now hiring COORDINATOR - SALES CATERING in Sacramento, CA. View job listing details and apply now. Overview The incumbent in this position sells and services rooms and meeting space to prospective groups both externally and internally ensuring that the goals and objectives are obtained The Sales Coordinator is responsible for Catering groups and Internal Special Events groups Responsibilities ESSENTIAL FUNCTIONS These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position - Creates an atmosphere that induces guests to make Hard Rock Hotel amp Casino Sacramento at Fire Mountain their choice for gaming entertainment responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service - Sells and services meeting space assists with audio-visual banquet and food amp beverage to all catering and special event groups as assigned - Contacts catering groups daily verbal or written to establish a schedule of communications Discuss groups arrival departure function services off-property functions and cross-sells amenities of property when appropriate according to written and signed contacts - Performs client up-sell techniques as they relate to menu selection upgrades - Communicates and follows though daily with all service departments to ensure that all changes are being fulfilled according to clients specifications and attends all meetings as directed by the Special Events and Catering Manager - Greets group representatives upon arrival and reviews all pertinent property locations and other features and amenities of Hard Rock Hotel amp Casino Sacramento at Fire Mountain - Maintains accurate reports and follows up in a timely manner with internal and external requests Helps maintain Catering software and property calendar - Meet with key Hard Rock Hotel amp Casino Sacramento at Fire Mountain department managers in order to communicate sales efforts specific to their territory discuss opportunities and together develop ideas for improving all of Hard Rocks group guests including meeting and events guest satisfaction - Establishes develops and maintains positive business relationships on behalf of Hard Rock Hotel amp Casino Sacramento at Fire Mountain with both new and existing guests - Performs outside and telemarketing sales calls to sell and prospect repeat and new group catering business as directed by the Director of Food amp Beverage - Responsible for cleaning and sanitizing work and public spaces - Other duties as assigned Qualifications EDUCATION AND OR EXPERIENCE REQUIREMENTS Related education and experience may be interchangeable on a year for year basis This knowledge and these abilities are typically acquired through the completion of an Associates degree in business administration marketing or other related field as well as a minimum of 1-3 years experience in banquets ADDITIONAL REQUIREMENTS Licenses Certifications Testing etc - Must obtain and maintain valid licenses certifications per Federal State and Gaming regulations - Must successfully pass background check - Must successfully pass drug screening - Must be at least twenty-one 21 years of age - Must be available to work nights weekends and holiday events KNOWLEDGE OF - Effective personal presence and proven communication skills both in written and verbal communication with important and prospective clients and all levels of management and team members - Typing and computer skills required - Strong detail-oriented organization skills a must - Excellent written verbal communication and guest skills required - Knowledge of gaming industry andor hotel and resort marketing as it pertains to group sales is a plus - A proven history of guest service success that clearly showcases an understanding of both guest and sales growth is a plus - Must be able to obtain and maintain all appropriate licenses certifications per Federal State and Gaming regulations ABILITY TO - Use all equipment associated with the position including but not limited to computer keyboards - Review and comprehend all necessary documentation - Prospect create relationships and close sales - Research analyze comprehend and act upon information and be aware of the business environment in order to effectively manage areas of responsibility - Generate and make meaningful presentations to clients and generate internal reports - Seek ideas that will provide better return on investment ROI for Meetings and Events andor efficiencies that will improve profitability for Hard Rock Hotel amp Casino Sacramento at Fire Mountain - Meet requested and required deadlines - Creates and prepares Banquet Event Orders in accordance with Casino Financial and operational Guidelines - Works directly with accounting department with all accounts payable receivable and deposited funds Additional Details Closing The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements