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Banquet Houseperson

W

Waldorf Astoria Atlanta Buckhead

Atlanta, GA, US

26 days ago
full-time
No degree mentioned

Job highlights

Qualification

Excellent organizational skills. Ability to work in outdoor areas. Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Productivity. Dependability. Customer Focus. Adaptability

Responsibility

Shift: Various - must have full availability to work days, evenings, weekends, and holidays. Basic knowledge of meeting room set-up, service standards, guest relations and etiquette. Be familiar with all events happening at the hotel. Perform under pressure effectively for extensive periods of time while maintaining professionalism. As a Banquet Houseperson, you are responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:. Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards. Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris. Ensure equipment is in full working order and report any defects. Project a professional manner to guests and team members. Assist back of house team when requested. Able to lift and Push Banquet Equipment. Assist with set ups to ensure department runs efficiently. Manage the set up relating to Food and Beverage functions in a timely manner. Lift/Pull/Push at least 50 pounds. Comply with hotel security, fire regulations and all health and safety legislation. Attend training provided by the hotel

Benefits

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Recognition and rewards programs #LI-JP2
  • Retirement Savings
  • Paid Time Off
  • Health Insurance

Job Description

Description

Description Waldorf Astoria is looking for aBanquet Houseperson to join the Food and Beverage Team at this gorgeous Atlanta property! Located in one of Atlanta's most prestigious neighborhoods, this 42-story tower has over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining. • Classification: Full-Time • Shift: Various - must have full availability to work days, evenings, weekends, and holidays. To fulfill this role successfully, the ideal candidate will possess: • Basic knowledge of meeting room set-up, service standards, guest relations and etiquette • Knowledge of appropriate table settings and service ware • Excellent organizational skills • Ability to work in outdoor areas • Be familiar with all events happening at the hotel • Perform under pressure effectively for extensive periods of time while maintaining professionalism Want to learn more?Hotel Website, Facebook, Instagram What will I be doing? As a Banquet Houseperson, you are responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards: • Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards • Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris • Ensure equipment is in full working order and report any defects • Project a professional manner to guests and team members • Assist back of house team when requested • Able to lift and Push Banquet Equipment • Assist with set ups to ensure department runs efficiently • Manage the set up relating to Food and Beverage functions in a timely manner • Lift/Pull/Push at least 50 pounds • Comply with hotel security, fire regulations and all health and safety legislation • Attend training provided by the hotel Requirements What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: • Access to your pay when you need it through DailyPay • Medical Insurance Coverage – for you and your family • Mental Health Resources • Best-in-Class Paid Time Off (PTO) • Go Hilton travel discount program • Supportive parental leave • Matching 401(k) • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) • Career growth and development • Team Member Resource Groups • Recognition and rewards programs #LI-JP2 Source: Hospitality Online