Job Description

Description

Up to $16.00 per hour, Plus Tips!!! Description As an Assistant Manager, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the AM effectively leads the team to execute great guest service and follows operating policies and procedures. • Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training • Utilize the deployment chart to effectively position the team. Know and support appropriate personnel policies, labor laws and safety procedures • Ensure all security procedures are executed (safe procedures, open/close procedures etc.) • Make guests happy by providing great service • Resolve guest complaints/issues • Lead team members to open, transition, and close shifts • Manage and organize the line and delegate duties to team members • Know and uphold standards for product quality • Work the line as needed • Promote sales on the shift through suggestive selling and knowledge on in-store promotions • Execute and support all food safety requirements and practice • Control food costs, labor, waste, and cash on the shift • Count drawers and follow proper daily cash handling procedures • Complete additional e-learning as required Requirements • Great communication skills to communicate effectively with guests and co-workers • Must have a positive attitude and ethics which support our values and culture • Must be a strong team player • Ability to train and coach others • Ability to stand/walk for up to 8-10 hours per day PI254921679