Job Description

Description

We are seeking an Assistant Hotel Director to support the day-to-day operations of our full-service, independent resort, ensuring optimal guest satisfaction, operational efficiency, and profitability in central Vermont. This role requires a strong leader with experience in hospitality management, capable of driving initiatives to improve service quality and operational processes while fostering a positive workplace culture. Our Assistant Hotel Director will lead our Front Desk, Bell, and Valet teams while playing a pivotal role in assisting to maintain the resort’s reputation for excellence and driving its continued success. If you are a dynamic leader passionate about hospitality, we invite you to apply for this exciting opportunity. Responsibilities: • Lead our front desk, night audit, and bell/valet/shuttle teams. • Interview, hire, and train team members. • Actively oversee guest satisfaction and guest service initiatives. • Review and communicate to team our daily activities/group specification sheets for current events. • Collaborate on divisional annual operating plans and budget with Hotel Director. • Assist with weekly Resort Operations Meeting. • Inspect guest rooms daily. • Continually evaluate the condition of FF&E and decor and propose appropriate corrective action. • Collaborate on hiring, training, counseling, and scheduling for departmental staff. • Ensure departmental standards & operating procedures are current, review with supervisors to ensure compliance. • Schedule employees to reflect business levels and ensure an elevated level of guest service, while staying within budget guidelines. • Monitor data and compile reports to effectively communicate operating results/forecast to operating plan and budget. • Direct and implement new systems to assist operations in keeping with hospitality best management practices. Qualifications: • Bachelor’s degree in hospitality management, Business Administration, or a related field; master’s degree preferred. • Minimum of 2-4 years in hotel management position from a full-service or luxury hotel or resort. • Strong leadership, communication, and people skills. • Proven ability to manage budgets, drive operational improvements, and enhance guest satisfaction. • Proficient with Excel, MSWord, PowerPoint, and SMS Host Property Management Software. Benefits: • Competitive Base Salary and Bonus. • Medical, Dental, and Vision Insurance. • STD and LTD Insurance. • Life Insurance. • Employee Assistance Program. • 401K w/ Matching. About Gecko Hospitality: Gecko Hospitality is dedicated to your success by going beyond traditional recruitment practices. We prioritize understanding your unique hotel, resort, or private club culture and specific staffing needs, ensuring we align our efforts with your goals. This tailored approach not only allows you to concentrate on enhancing your operations but also ensures we present talent that truly fits your team's dynamics. Our commitment to quality over quantity results in a significantly faster time-to-fill ratio, while our candidates experience longer tenures in their roles. With first-hand operational experience in hotels, resorts, and private clubs, our recruitment team is uniquely equipped to identify and connect you with the right talent at the right time, enhancing both team cohesion and operational efficiency. Network - Our extensive network consists of thousands of experienced hospitality professionals hailing from a diverse range of sectors, including hotels, resorts, private clubs, casinos, and restaurants. We leverage innovative sourcing strategies, drawing from our comprehensive local and national databases, a robust network of national partners and recruiters as well as targeted networking events and referrals to ensure unmatched talent acquisition. Speed - Our Recruitment Team consistently outperforms the competition by delivering a significantly faster time-to-fill ratio, enabling our clients to secure top-tier talent with both efficiency and effectiveness. Tenure- Our candidates consistently exceed their guarantees, surpassing industry standards and setting new benchmarks for success. Expertise - Our Recruitment Team possesses firsthand working experience in the hotel, resort, and private club industries, which uniquely positions us to understand the specific needs of our clients and candidates, setting us apart from the competition. About the Company: Gecko Hospitality Gecko Hospitality© makes best-fit career connections between management-level hospitality professionals and the industry's most notable employers. In twelve short years, we have become the nation's largest hospitality recruiting firm for hotels, restaurants, casinos, clubs, and resorts. Through our thirty-seven (37) regional offices and 75+ recruiters, we have earned the trust of numerous Fortune 500 hospitality organizations and countless senior-level professionals — who turn to us daily to help them best manage their careers Industry: Hotels and Lodging Founded: 0 Website: http://www.geckohospitality.com/