Job Description

Description

JOB RESPONSIBILITIES • Schedules meetings • Makes travel arrangements • Plans events • Completes management expense reports • Responds to inquiries in writing and or verbally • Pulls monthly reports • Enters contract details into information system and maintains other related documents • Orders and checks memorial to ensure accuracy • Processes annual funeral home and cemetery license renewals • Codes and scans invoices • Processes accounts payable and other accounting support transactions • Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members • Schedules call-in appointments for Sales • Files and maintains customer information • Maintains office and facility supplies as well as fax machines, copiers and network printers • Prepares daily schedules • Administers HR processes including new hire paperwork, background checks and bonus processing • Maintains processes to ensure compliance with policies and procedures including SOX administration and audit • Trains others on policies, procedures and new company initiatives • Maintains a friendly attitude offering assistance and guidance to all persons entering the location MINIMUM REQUIREMENTS Education • High school diploma or equivalent Experience • 3 years of experience working in a customer-focused and fast-paced professional environment Knowledge, Skills and Abilities • Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skills • Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console • Ability to handle confidential and sensitive information with discretion • Effective communication skills, both orally and in writing • High level of compassion and integrity • Ability to follow instructions and work with minimal supervision Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.