Job Description

Description

Join the team at Commercial Tire, a proudly employee-owned company where your contributions truly matter! We offer an exceptional benefits package that includes comprehensive medical, dental, vision and life insurance coverage plus the unique perk of pet insurance to keep your furry friends covered too. Our employees enjoy valuable stock options, a robust 401(k) plan, and an ample PTO package that ensures you have the time you need to recharge. If you’re looking for a workplace that values you and your well-being, we’d love to hear from you! Job Title: Admin, Level 2 FLSA Status: Non-exempt Reports to: Store Manager (or similar position) POSITION OVERVIEW Responsible for doing the paperwork, answering phones, greeting customers and some counter sales. This level may support 2 or more locations. JOB RESPONSIBILITIES • Provides customers with knowledgeable, courteous, and prompt service while sensitive to their needs. • A team player committed to continuous improvement. • Adheres to and supports safe work practices and Commercial Tire’s safety guidelines and standards. • Answers the phone promptly and works with customers on counter sales. • Greets customers as they come in. • Light bookkeeping, data entry, end of days, enter tickets, mail, etc. • Shuttle and/or customer courtesy driver. • Assist with inventory. • Clean-up office and waiting area, coffee making, popcorn, and related. • Product pick-up/delivery. • Actively participates in training and development opportunities. • Performs other duties as assigned or needed. • Quote prices (via computer) in response to customer requests. • Notifies customer on special order follow-up. • Recommend additional preventative services to customers. • Maintain a clean and neat work area. • Other duties as assigned. COMPETENCIES AND SKILLS • Office Skills • Customer Service • Communication • Interpersonal Savvy • Organization Skills • Attention to Details QUALIFICATIONS – Unless indicated otherwise, these are required. • High school diploma or equivalent (preferred). • 2 years related experience. • Valid Driver’s License and Insurable Driving Record. Regular attendance and punctuality are required and are an essential job function.